We want you to be satisfied with your purchase from Percy Ambient. If for any reason you are not happy with your order, please review our return and refund policy below:
Returns
Returns must be initiated within 7 days of receiving your order.
Items must be returned in their original, unused condition with all packaging intact.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds
Once your returned item is received and inspected, we will notify you via email.
If approved, refunds will be processed within 5 to 7 business days from the date of approval.
Refunds will be issued via cash.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us at [email protected] within 3 days of delivery. Be sure to include photos and a brief description of the issue.